Information is power. However, it may seem as if there is so much information available that you will be buried before you find the nuggets of wisdom that will help your business grow and get the maximum ROI on your IT investment.
At StrategicFusion, metro Atlanta small businesses know they get answers when they need them most. If we don’t have an answer, we’ll find one, or make one.
Our industry and vendor certified Team Members are here for you. We understand the frustration of having technology that doesn’t work properly and what to do to get you and your people up, running and productive (and keep them that way).
Our combined experience with the latest technologies, from Microsoft(r) , Apple(r), DELL(r), HP(r), SonicWall(r) and many other vendors, means you will get the best resource every time for your issue.
We are a Microsoft(r) Certified Partner and that means we have a go-to team at Microsoft(r) waiting to answer and assist us with your most difficult issues, From Email not being delivered to a computer that does not turn on. We have seen it all when it comes to technology use in businesses, Law and healthcare practices alike. We use our collective resources to ensure any downtime you experience will be as short as possible. There is no magic formula. We work hard every day and research and training are a key part of every day for us. We use that collective knowledge to help keep you and your team more productive.
To keep our communication lines open we have a sophisticated Help Desk Ticketing system that allows us to document every problem you encounter. The system can be accessed directly by you and your users, via email or our Web Portal.
Additionally, you are your team are welcome to call our Help Desk Support line 8:30AM to 5:00PM daily. When calling you will be greeted by a friendly local StrategicFusion Team Member eager to attack your problem and help you get back to work. Our Remote Management and Monitoring tools include Log-Me-In(r) which allows our well trained staff to quickly attach to your computer and assist you in getting back to work. You can’t make money sitting around waiting for the computer to boot up. That’s why we run our Remote Management and Monitoring tool to apply software updates and security patches to your computers at night. This ensures you are on the latest release of the most common software you use every day.
Call us to find out more about how StrategicFusion and our team of Technical Professionals can help you drive productivity to new highs in your organization!
Learn how to get more out of your IT investment and how technology can help your business grow and prosper.